Customized TV Interface
Customized TV interface that can be tailored
with the hotel workflow
Guests can stream music, videos and pictures from their own mobile
or tablet wirelessly to the in-room TV from any iOS, Android or
Windows 8.1 (and above) devices. Typing in the password secures
their connection so that they don’t send their content to the wrong
TV. The mirror function allows guests to wirelessly mirror their own
screen to the hotel TV.
Our Second Screen feature allows guests to access all IPTV features
on their own mobile device using only a browser via WiFi. Guests are able to watch live TV, video on demand, and access other
interactive IPTV features. In addition, guests can also watch a TV
channel on their own device while watching another channel on the
TV in the same room.
Guests can request amenities and concierge services via the
intuitive and easy-to-use TV interface, which allows them to also book services and receive message updates on their bookings. An
optional automated job dispatch system can be provided for requests
to be tracked and routed to the appropriate agents/departments.
Guests can retrieve their bills and view all itemised charges, as well as
check out via IPTV, request an e-copy of the bill or request to print it
Guests will be able to easily navigate the well-designed and
informative menu to order food and beverages on the TV, which
they can view in their preferred language. They will also be able to
view their selection before confirming the order.
Next Generation H.265 Encoding
We utilize the most advanced video coding technology (H.265 or
High Efficiency Video Coding) to produce video streams which are 100% more efficient than the current H.264, and 200% more efficient
than MPEG-2. This delivers bandwidth savings without affecting the
video quality, so clients can utilize the same network for their guests
without affecting Internet speeds. Our system is capable of handling 4K video streams without requiring further network investment.
Operators can view the status of orders, sales, performance,
revenue issues and other items via a real-time web dashboard. Different operators can get customized views depending on their
security credentials and drill down further for more details or print if required.
Live TV Integration
Interface with live TV channels from any source, whether Cable,
Satellite, Free-to-Air, or a combination of all. TV channels can be organized based on language, genre or other criteria to make it easier
for guests to view all channels and search for their desired one. For
a more personalized experience, TV channels can also be automatically
organized based on customer preferences.
The MeshTV system allows you to create highly customisable TV
interfaces to suit client preferences. The TV interface can also be
tailored to complement the hotel workflow and interface with the
PMS so that guest names appear automatically. In addition, the IPTV
language can be adjusted based on the guest’s country of origin.
Interfaces can also be personalized for select room types and VIPs.
Not only will guests be able to select their desired interface
language from multiple choices, language selection can also be
automated from the PMS interface. Upon check-in, the language will
be set to the guest’s preference, all ready for them when they enter
Operators and Service Agents will be able to send messages to the guest's TV, eliminating the need to call the guest or provide traditional paper notices. An alert will pop up on the screen to notify the guest about unread messages. Operators will be alerted when the guest has read the message, and can also send emergency broadcast messages that will override regular TV programming.
Live Flight Schedules
Live flight schedules for all flight arrivals or departures will be
available, based on the hotel’s requirements. Updates can be scheduled and information can be filtered based on Carrier, Flight
No, Origin, Date or Time. Most of the world’s airlines information can
be provided with real-time updates.
Video on Demand
Guests can buy the latest blockbuster movies in HD and Dolby
Surround sound quality, and watch them with interactive controls like a standard DVD/Bluray player.
Interactive City Guide
Customised interactive city guides will be available for operators
providing customised searches to help guests navigate or find
places of interest to visit. The navigation speed is instant with no
delays, with downloadable directions via a QR code which guests
scan on the TV, automatically sending the directions to their
smartphone or tablet.
The same IPTV system can also be deployed to provide Digital
Signage features to the property. By using the same equipment,
the hotel enjoys significant cost savings and efficiency.
Providing a seamless interface with our Cricket PABX, pop-up
displays on the TV will show the Caller ID and number when there is
an incoming call. Guest can record or pause the live TV to answer
the call and resume watching thereafter.